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FAQ's

Alcohol & Smoking

Alcohol is not permitted to be brought into the park.

No glassware is permitted in any areas of the park.

Jamberoo Action Park fully supports the Smoke Free Environment Act 2000 and has adopted in principle this legislation making the Park a Smoke Free environment. Smoking is only permissible in the car park.

BBQ's

Portable BBQ's are not permitted to be brought into the park.

Coin operated BBQ's are available in the picnic area for guests.

You can also pre-book a gas BBQ for the day for just $50 (up to 24 hours before your visit). Contact Jamberoo Action Park on 4236 0114 to make a booking for a BBQ.

Companion Cards

To Qualify for the disability rate, carers must provide their companion card (for free entry)

No Companion Card - rate will be approved on a case by case basis for individuals with long term disability / who require a high level of care. 

Conditions of Entry

General Conditions

The admission price (inclusive of GST) includes entry to the park, rides and activities with the exception of food, drinks, merchandise, barbeque usage and Hut or Shelter reservation.

Jamberoo Action Park has a no refund policy which is inclusive of inclement weather. Jamberoo Action Park does not refund for incorrect purchases. 

Jamberoo Action Park reserves the right to refuse entry or remove patrons for non-adherence to conditions of entry, failing to follow staff or signage instruction, anti-social behaviour (including unsocial language), violence, theft, vandalism, intoxication, use or influence of elicit substances, inadequate supervision of persons under your care and queue line jumping.

It is a Condition of Entry that a search of a person and/or their possessions will be required at the time of entry into Jamberoo Action Park.

Jamberoo Action Park is a Licensed Premises and as a result no alcohol is permitted to be brought into the park.

No Animals may be brought onto the premises with the exception of animals for disability assistance.

It is a Condition of Entry that appropriate swimwear must be worn at all times when using aquatic activities in the Park. Appropriate swimwear materials are made from nylon, tricot, spandex, lycra, and acetate. You cannot use water rides in the Park dressed in: street clothing, underwear, brassieres and panties (also known as knickers), briefs, boxer shorts, boxer briefs, bikini underwear, thongs, and G-strings.

Jamberoo Action Park fully supports the Smoke Free Environment Act 2000 and has adopted in principle this legislation making the Park a Smoke Free environment. Smoking is only permissible in the car park.

Health & Physical Requirements

To ensure the safety of patrons and staff, some activities may enforce an age, height, weight limits and/or clothing requirements.

It is recommended that any patrons suffering from Head, Neck, Back or Bone injuries, Heart or lung conditions, pregnancy, physical or intellectual limitations seek advice from a medical practitioner as to the appropriateness of Jamberoo Action Park's rides and activities and reconsider the use of activities within the park as stipulated by staff and /or signage.

Jamberoo Action Park complies fully with the Public Health Act 2010 and Public Health Regulation 2012 that controls the public health risk associated with public swimming and spa pools and supports fully NSW Health's Steps to Healthy Swimming program. This program requires guests not to use any pool, ride or attraction if they have had diarrhoea in the previous week and suggests that before entering any pool, ride or attraction use the toilet and shower facilities throughout the park.

Further all swimmers must wear appropriate swim wear and toddlers/young children and nappy dependant persons/individuals must wear approved waterproof tight-fitting nappy/pants over their swimmers. Toddlers/young children and nappy dependant persons/individuals should be taken frequently to the toilet, by but not limited to, parents/guardians or carers who should wash with warm water, soap and dry their hands immediately after a nappy has been changed.

Supervision and Responsibilities

The park is located on 40 hectares of land in various stages of development and repair.

The rides in this park are of a sporting nature and carry inherent risks of injury. By entering this property you acknowledge the risks and in the event you sustain a personal injury, loss or damage to property, you hereby agree to absolve the company, directors and staff from any liability whatsoever for any injury or loss whilst on the property.

You must be 14 years and older to enter the Park if unaccompanied by an Adult (16 years and older).

As a guardian it is your responsibility to assess the swimming abilities and limitations of children under your care.

Please be aware that the premises has many pools and dams which range in depths up to 7 metres, and as the parent or guardian of children or persons who may or may not swim satisfactorily, it is your responsibility to maintain constant supervision of them at all times.

Jamberoo Action Park provides the highest standard of lifeguard supervision following all Australian standards and Royal Life Saving Australia recommendations in regards to Lifeguard to bather ratios, however this is no substitution for the direct supervision of children by parents or guardians whilst using activities.

By purchasing a ticket and entering Jamberoo Action Park you accept that your image may be taken and recorded by surveillance equipment for security and monitoring purposes and that all such images and recordings are the sole property of Jamberoo Action Park.

All patrons are responsible for their own property and whilst Jamberoo Action Park takes precautions to reduce damage or theft, responsibility will not be taken for damage or loss of personal property. You are encouraged to remove all jewellery items from your person and locate or retain them in a safe location and not on one's person whilst using rides and attractions in the park.   

Day Lockers

Day Lockers are available in multiple locations throughout the park including at:

  • Bombora Seafood
  • Bombora Pavillion
  • Splash Snacks
  • Picnic Area
  • Near Billabong Beach
  • Burger Barn
  • Banjo's Billabong
  • Front Gate ammenities area

These operate on a pin system and can be accessed as many times as you wish.

To identify areas where Day Lockers are located Click here to visit Jamberoo Action Park map.

Prices for each Day Locker is $10 per day.

Day Lockers generally fit small eskis only.

Day Locker Dimension:

Day Locker - 30cm wide, 45cm tall, 55cm deep.

Disabled Facilities

All rides and attractions are somewhat disabled-friendly.

All rides and facilities also have ramp access throughout the park, and there are disabled amenities and parking on premises. Please enquire direct with Jamberoo Staff operating the ride for details.

Food & Drink

You are permitted to bring your own food and drink into the picnic areas and shelters. No glassware is permitted in any areas of the park.

Alcohol is not permitted to be brought into the park. It is a condition of entry that a search of a person and/or their possessions will be required at the time of entry into Jamberoo Action Park.

Jamberoo's environmental focus means that no water is sourced from the local water supply, but is 100% collected from our own catchment area and dams and treated by recycling on site. As such, drinking water is not freely available. However, bottled water is sold on site and guests are welcome to bring their own food and drink into the park.

Height Restrictions

There are Height Restrictions applicable for the following rides & attractions:

  • You must be 1.4mtrs and above to ride the Chairlift and Bobsled
  • You must be 1.2mtrs and above to ride, Without *Adult supervision, on the Taipan
  • You can be 1.0mtr to 1.2mtrs to ride, With *Adult supervision, on the Taipan. Manufacturing guidelines prohibit Guests under 1mtr to ride The Taipan
  • You must be 1.2mtrs and above to ride The Funnel Web. Manufacturing guidelines prohibit Guests under 1.2mtrs to ride The Funnel Web
  • You must be 1.0mtr and above to use Banjo's Billabong. Guest under 1mtr are not permitted to use
  • *Adult supervision = 16 years or older
  • Click here to Check out our Rider Safety Guidelines

In Park Photography

Jamberoo Action Park undertakes photographic activities throughout its rides and attractions on a daily basis that are then made available for review and purchase through PhotoBooth, and Online PhotoBooth.

By entering the Park, all ticket holders consent to and authorise the use of their photograph images to be made available to Jamberoo Action Park for use of promotional, publicity and retail sale purposes.

This consent and authority gives Jamberoo Action Park and any appointed third parties, the right to use and publish any such images and films of a ticket holder in store or online. Any photos and images taken by Jamberoo Action Park are displayed for 24 hours in PhotoBooth and for up to 30 days on Online PhotoBooth.

In Park Filming

Areas within Jamberoo Action Park may, from time to time, be used to photograph and record video and film footage in connection with Park promotional and publicity activities. By your presence in any of these areas, you acknowledge that you have been informed that you may be photographed and recorded as part of any release to, any and or, all media outlets used by Jamberoo Action Park.

Further, by your presence here, you grant permission for you image and voice to be included therein without compensation, credit, or other consideration.

If you do not wish to be photographed, recorded, or appear under these conditions, you should leave any area where this activity is taking place immediately.

A “Notice of Filming” sign will be displayed at the Entry gates of Jamberoo Action Park on the day of any In Park Filming.

Mini Golf

There is a refundable $2 deposit for clubs and balls.

Other Admission Pricing Options

Jamberoo Action Park offer the following Other Admission Pricing Options off General Admission pricing to staff and personnel of the following organisations (proof of ID must be shown).

Organisation Discount Limit ID Required
SDA $2 off pp 4 persons SDA Identification Card
Australian Defence Force Staff 10% off 4 persons

ADF Identification Card - (Fulltime Uniformed Employess)

Police Force Staff 10% off 4 persons Badge of Warrent Card
Ambulance Service of NSW 10% off 4 persons NSW Ambulance Identification Card
NSW Fire Service 10% off 4 persons NSW Fire Brigade Identification Card

 

Discounts for the above organisations only apply to tickets purchased from the Front Gate of Jamberoo Action Park on the day of your visit. Discounts are not valid with any other offer. 

Person employed by the above organisations MUST be in attendance on the day of entry to obtain discount.

Parking - Car, Bus and Motorbike

Jamberoo Action Park has 1000's of FREE Car Parking spaces available everyday of the season. The enty gates of Jamberoo Action Park are just a short walk from all car park areas. Car spaces for persons with an approved Mobility Sticker are available adjacent close to the main entry gates. Bus and Coach parking are located in designated areas of Jamberoo's car parks.

Pregnancy | Surgery Advice

Jamberoo Action Park has rides that may not be suitable if you are pregnant. To ensure that you enjoy your day here it is recommended that you consult your GP or specialist to obtain suitable medical advice on your particular circumstance before coming to Jamberoo Action Park.

How soon can I use the rides and attractions at Jamberoo Action Park after surgery?

That depends on what type of surgery you’ve had but you should not use the rides and attractions of Jamberoo Action Park until:

  • Your Surgeon, GP, Specialist or Physiotherapist has confirmed that it is safe for you to do so
  • Your wound has fully healed, as it should not be submerged underwater

You should ask you Surgeon, GP, Specialist or physiotherapist how long your wound will take to heal before considering using any rides or attractions here at Jamberoo Action Park.

Rain & Inclement Weather

Jamberoo does not offer refunds in the event of wet or inclement weather.

During rain or inclement weather, that includes strong winds, the Chairlift/mountain toboggan operations may be suspended for safety reasons.

If appropriate, after reevaluating the weather conditions and the drying of the toboggan tracks, a recommencement of Chairlift/mountain toboggan operations may occur as soon as practicable.

Advice on any rides or attractions that are not operational on the day will be advised by Admissions and Safety Officer staff prior to entry into Jamberoo Action Park.

Spectators

There is no discount entry for spectators.

Given we cannot account for people's activities once they enter the park, any entry fee must assume a use of the facilities and amenities.

The entry fee also accounts for the welfare and safety of anyone on the park premises.

Swim Attire, Footwear & Floatation devices

It is a condition of entry that appropriate swimwear must be worn at all times when using water rides in the Park. Appropriate swimwear materials are made from nylon, tricot, spandex, lycra, and acetate.

YOU cannot use any water rides in the Park if you are wearing brassieres and panties (also known as knickers), briefs, boxer shorts, and boxer briefs, bikini underwear, thongs, and G-strings. Both the mountain toboggans and chairlift all require footwear and proper attire for safety reasons.

Required are:

  • Thongs, sandals or enclosed shoes
  • T-shirt and shorts or skirt

It is a Condition of Entry that NO floatation devices are allowed to be brought into the Park for safety reasons. Floatation devices include, but are not limited to,

  • Boogie boards, body boards, surfboards
  • Any device that is inflated with air, including pool lounges, lie lows, pool chairs, sling chairs etc.
  • Noodles and Noodle Chairs
  • Beach Balls, Nerfballs or frisbees

Sunshades & Shelters

Sunshades and shelters are allowed into the park, however pegs / ropes are not allowed as they are a trip hazard.

They must also be erected only on grass areas and away from main walkways.

 

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